Angry Learner

Lesser of Two Evils, part 2

Recently, I decided that Quicken on Windows was so substantially better in terms of features and connectedness, and Quicken for Mac was so dumb and unstable, that I needed to try it on Windows. I love my Mac, but if the software isn't right, then I will use a different platform. I am still Mac first.

Anyway, it didn't go so well.

Lesser of Two Evils

Intuit Support: Hi, my name is Camilla Jones. How may I help you?
Intuit Support: Welcome to Quicken chat.  I've reviewed the brief issue summary you provided.  Could you provide specific details to help me better understand your situation?

(which the issue summary was a list of popups I had to pick from like a weird voice mail system, but with no escape hatch 0 key)

Me: I would like to change my member id for the Intuit websites.
Me: And I can't figure out how to do that.
Intuit Support: Thank you for the detail information.
Me: How do I change the member id?
Intuit Support: Willie, what I understand from you is that you wish to change your member ID for the Intuit Web sites. Is that correct?
Me: Yes.
Intuit Support: Thank you.
Intuit Support: Willie, I apologize for the inconvenience as we will not be able to change the member ID of the Intuit web sites.
Me: Um, ok. Bummer.
Intuit Support: Is there anything else I can assist you with today regarding Quicken?
Intuit Support: Thanks for using Quicken. Please return to chat if the need should arise. Have a great day.